Smart911 is a free service that provides Johns Creek residents the opportunity to create a Safety Profile for their household that includes any information they want 911 to have in the event of an emergency.

Examples of information you can provide are:

  • Medical conditions / physical Challenges
  • Children's photos
  • Your address
  • Emergency contacts
  • Location of bedrooms and number of people in your house
  • Pet information
  • Any other information, which you want to make sure police, fire or EMS are aware of.

For example, when a child is missing, if a photograph of that child has been included in the family's Safety Profile, it can be forwarded immediately to police officers in the field, saving critical minutes.

All information given to Smart911 is kept private and only shared with emergency operators and responders when you call 911. Smart 911 provides Johns Creek residents with the ability to enter important information on a 100 percent private and secure website that will help first responders address any future emergency they may have.

Johns Creek residents interested in subscribing to Smart911 can sign up for FREE at