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Traffic Services  

To report a traffic signal malfunction or outage, down signage, or faded pavement markings please contact Traffic Services through the Call Center at 678-512-3200 or email .

Traffic Services strives to develop innovative ways to move traffic in the most safe and efficient manner possible – for residents and a high volume of commuters – passing through Johns Creek on two major state routes.

This division is responsible for the maintenance and operation of Johns Creek's traffic control system, which includes signals, signs, and markings. It also reviews, manages and conducts safety and traffic studies to recommend improvements to the City's overall transportation system.

ITS monitors


The City maintains an Intelligent Transportation System to manage traffic on major arterials (see the ITS Master Plan). The system is expanding, but currently consists of the following:

  • 18 Closed Circuit TV cameras (for traffic monitoring)
  • 14 miles of fiber optic cable
  • 3 travel time sensors

All of the field devices feed into the Traffic Control Center (TCC) in City Hall. The TCC is manned Monday through Friday during the morning and afternoon rush hours. The TCC operators look for bottle necks and actively manage the signal systems. They also keep an eye out for traffic incidents, that are then reported to the ChatComm 911 center.

traffic signals demo


Traffic signals are a vital function to the traffic flow of the transportation infrastructure system of any city. They provide orderly movement of traffic flow, lessen congestion and enhance the commingling of pedestrians and bicyclists.

Traffic Services operates and maintains these signal devices in the City:


The purpose of traffic signs is to give direction and provide traffic control to the pedestrians, bicyclists, and vehicles as each mode utilizes the transportation system in Johns Creek. There are three types of traffic signs:

  1. Regulatory signs for specific roadway laws and regulations.
    Examples:  speed limit signs, pedestrian "Share the Road" signs, right-of-way signs, detour signs, etc.

  2. Warning signs for caution or advisory signs to alert.
    Examples:  reduction in speed or special alertness to conditions on or close to the road, etc.

  3. Guide signs to enable travelers to find and follow routes.
    Examples:  route markers, auxiliary route markers, information signs, etc.

pavement markings

Pavement Markings

The primary purpose of pavement markings is to regulate and provide guidance to vehicular traffic. It is important for these markings to be clearly stated and highly visible to promote safety along roadways.

The most familiar pavement markings are road and bike lane striping, intersection guidance markings, school zones and crosswalks. These markings are most important to enhance and promote safety through guiding children, pedestrians, bicyclists and motorists.