Commendation / Complaint


Emergency     911   Non-emergency Dispatch   404-730-7109
Admin/Records/Reports 678-474-1600 678-474-1574
678-474-1551 678-474-1575
678-474-1575 678-474-1610
678-474-1600 678-474-1581
678-474-1587 Public Information Officer   678-512-3271
Hours:  Monday-Friday, 8:30 am to 5 pm     Address:  11445 Johns Creek Parkway, Johns Creek, GA 30097

“Striving to set the standard that all others will choose to follow.”


Commendation

Officers setting up new work areasThe Johns Creek Police Department encourages commendations for personnel who perform their duties admirably.

Commendations can consist of an appreciative phone call to the employee's supervisor, a formal award presented by the Chief of Police, or a letter, which is the most common form of recognition.

Letters should describe the location and events of the incident along with the Officer's name and badge number (if available). In all cases, the employee and his/her supervisor are made aware of the outstanding performance and a copy of the recognition is placed in the employee's personnel file.

If you wish to commend an officer for a job well done, please have ready the name of the officer, date, time, and type of incident (if possible), and contact Administrative Services Commander Cheri Pickard in one of the following ways:

  • In person, during regular business hours, at Police Headquarters,11445 Johns Creek Pkwy, Suite 200, Johns Creek, Georgia 30097.
  • Via e-mail at .
  • Via phone, during regular business hours, at 678-474-1575.

You may also contact her in writing at:

Johns Creek Police Department
11445 Johns Creek Parkway
Johns Creek, GA 30097
ATTN: Commendations

Complaint

JCPD patrol car & officerThe Johns Creek Police Department is dedicated to providing its citizens with effective and professional law enforcement services. A positive relationship between the police and the public, fostered by trust and confidence, is essential to the provision of such services.

While the police are charged with the vigorous and often difficult task of enforcing the laws, they must meticulously observe the rights of the people. At the same time, police personnel must be free to take action in a reasonable, lawful and impartial manner without fear of reprisal.

For these reasons, the Johns Creek Police Department has instituted provisions for the prompt receipt, investigation and disposition of complaints regarding the conduct of members of its department. Please note that you may remain anonymous when filing a complaint.

Your valid concerns and criticisms help us protect the community from possible misconduct by employees. At the same time, a thorough and impartial investigation procedure helps protect employees from unwarranted charges when they perform their duties properly.

You may file a complaint against a member of the Johns Creek Police Department by contacting the Officer's Supervisor in one of the following ways:

  • In person, during regular business hours, at Police Headquarters,11445 Johns Creek Pkwy, Suite 200, Johns Creek, Georgia 30097.
  • Via e-mail at .
  • Via phone at 678-474-1600 during regular business hours, or 404-730-7109 after business hours.

Allegations of serious misconduct against members of the Johns Creek Police Department will be investigated by the Internal Affairs Unit.


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Johns Creek, Georgia: Incorporated 2006 • Site Contents: Copyright © 2006