Call Center
Emergency & Non-Emergency Dispatch: 911
In Johns Creek call 911 for both emergencies & non-emergencies to dispatch police or fire to your home or business. There is no separate, non-emergency dispatch number.
The city's 911 Emergency Communications Center handles both emergency and non-emergency dispatch calls for our public safety responders.
Please note: The Call Center is not designed to handle any public safety concerns or emergency matters.
- Phone: 678-512-3200
- Email:
Welcome to the City of Johns Creek Call Center, a phone and email customer service center open 24 hours, 7 days a week to assist citizens, businesses and visitors in non-emergency City government or municipal service matters.
By calling 678-512-3200 or emailing you can reach a highly-trained customer service representative who will answer your question or send your request, complaint or compliment directly to the appropriate City official or staff member.