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Online Services

For convenience, Johns Creek offers a number of online options or e-services to assist in conducting business with the City anytime. Look for more e-services in the coming months as we continue to find ways to make it easier for you to do business with the City.

Call Center

The Johns Creek Call Center is open 24 hours, 7 days a week with customer service representatives ready to help with non-emergency City service matters. The Call Center responds to email at or phone calls to 678-512-3200.


The Forms page provides a linked list of all City forms on this site (both PDF/printable and ones that can be completed and submitted online), grouped by subject.

Check out the City, Fire and Police services that can be requested online.

JC Now (smartphone app)

JC Now, Johns Creek's smartphone app, pushes emergency notifications from the City and provides mobile access to all city interactive maps, news articles, council meeting agendas, social media and contact information.


Both live Google and static (PDF) maps are provided. Live maps include city facilities, community resources, public schools and recreation, with labeled close-ups for park features. Static maps include the street network, subdivisions, historic and area maps, detailed trail/recreation, traffic/transportation and zoning/development maps.

Online Service Centers

Online service centers are available to:

Also see:

The Business section contains a Johns Creek Business Directory, which lists all of the businesses with an active City of Johns Creek business tax certificate. An Excel version is also available for download on this page.

If the tax certificate information includes the business website address, the directory and spreadsheet entries for this business will also link to its website.