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2011 News Archive 

 

City offers new, FREE emergency weather alerts

Johns Creek residents and business can sign up for service
7/28/2011

CodeREDThe City of Johns Creek is offering a new emergency notification system for its residents and businesses to receive severe weather alerts from the National Weather Service by text, email, or voice call.

CodeRED is a reverse 9-1-1 system that automatically sends recorded alerts from the NWS if a severe weather, flood, or tornado warning is issued for Johns Creek.

"We want to help protect our community with these automatic notifications from the National Weather Service just moments after warnings have been issued," said City Manager John Kachmar. "We are providing this service in cooperation with Fulton County."

CodeRED can also be used by people living in other parts of the country that have family members in Johns Creek, and want to be notified of bad weather here.

Subscribers decide where (mobile or land line) and how (voice call or text) they receive the emergency alerts.

Enrollment in the FREE service is simple. Submit your emergency notification information.

FAQs

Q. CodeRED is sending me too many notices. Is there a way to reduce the number I receive?
A. Many CodeRED users elect to only receive tornado notices. To do this you can either call 800-566-9780 or change your settings online on the CodeRED website form. If you previously set up an account, you can log in and change your settings. If you don't have an account, you can simply re-register your telephone number, but this time uncheck the "Severe Thunderstorm" and "Flash Flood" warning boxes.

Q. I didn't set up a CodeRED account when I registered my telephone number. How can I request changes to my CodeRED service, for example, change my address?
A. You can either call 800-566-9780 or re-register your telephone number online on the CodeRED website form. When you re-register your number, it will automatically overwrite your previous CodeRED information and settings.

Q. How do I remove the CodeRED service from my telephone number?
A. Call 800-566-9780 and follow the voice prompts.

Q. My question isn't answered here. How can I receive CodeRED assistance?
A. You can pose your question to the City via email (), or call our Citizen Response Center at 678-512-3200 and ask to speak to someone in the Communications Department regarding CodeRED weather alerts.