
The Johns Creek Call Center is a phone and email customer service center open 24 hours, 7 days a week to assist citizens, businesses and visitors in non-emergency City government or municipal service matters.
Call 678-512-3200 or email to reach a highly-trained customer service representative who will answer your question or send your request, complaint or compliment directly to the appropriate City official or staff member.
In the event of a power outage, landline phone disruption or emergency water and/or sewer problem, use the following Emergency Dispatch Numbers for the utility companies that service Johns Creek.
Important: If you suspect a gas leak in your home or business, call 911.
Please confirm which electric company provides your service before calling an electric company emergency number.
All water and sewer services in Johns Creek are provided by Fulton County Water Services.
| Utility | Phone Number | Web Site |
|---|---|---|
| AT&T | 404-896-3880, option 5 | www.att.com |
| Atlanta Gas Light | 770-994-1946 | www.atlantagaslight.com |
| Call Before You Dig | 811 | www.call811.com |
| Fulton County Water Services | Sewer: 404-612-3061 Water: 770-640-3040 |
www.fultoncountyga.gov/county/dpw/ |
| Georgia Power | 1-888-891-0938 | www.georgiapower.com |
| Sawnee EMC | 770-887-2363 | www.sawnee.com |