Johns Creek FAQs

What is the phone number for the city?
The Johns Creek Call Center can be reached at 678-512-3200. It is open 24 hours a day, 7 days a week to help in non-emergency matters. Citizens are encouraged to call this number for all city government related services, including public works.

Who do I call in an emergency situation?
For any emergency situation you should always call 911.

Where is City Hall?
City Hall is located at 12000 Findley Road, Suite 400, Johns Creek, GA 30097 (just off GA-141/Medlock Bridge Road). Map and directions to City Hall.

Who provides police and fire services?
The Johns Creek Police Department provides all law enforcement services for the City. The Johns Creek Fire Department provides all fire services.

Where is the Johns Creek Police headquarters?
The Johns Creek Police Department is located at 11445 Johns Creek Parkway, Johns Creek, GA 30097. The General Information number is 678-474-1600.

How do I know if my property is within the city limits of Johns Creek?
Call the Johns Creek Call Center at 678-512-3200 and ask for Community Development to determine whether or not your property is located within the City.

If my property is in Johns Creek, do I still pay property taxes to Fulton County?
Yes, all property owners in Johns Creek pay property taxes to Fulton County, (includes taxes to Fulton County School System) and the City of Johns Creek. Property tax bills will continue to come from the Fulton County Tax Commissioner's office.

What is the public school system for Johns Creek?
Johns Creek residents attend public schools within the Fulton County School System.

Do I use Johns Creek as my mailing address?
Johns Creek residents with zip codes of 30097, 30005, and 30022 (comprising the vast majority of the residential addresses in the city) can use Johns Creek as the city name in their mailing address with their existing zip code.

Johns Creek residents with 30024 and 30076 zip codes should not make any changes to their mailing addresses. City officials are working with the USPS on a solution to this problem as well as trying to eventually establish a post office and single zip code to serve the entire city.

Who do I call to report trash, signage or noise issues?
Citizens should call the Johns Creek Call Center at 678-512-3200 to report all common code violations.

Does the city offer garbage collection services?
No, the city of Johns Creek does not provide garbage collection services for residents. Residents must contract with private collection services for garbage pick up. View private garbage collection service options.

Who do I call for animal control services?
Call Fulton County Animal Services at 404-794-0358. Johns Creek contracts with Fulton County Animal Services (FCAS) to deliver animal control services to the city. FCAS is managed by the Barking Hound Village Society, a nonprofit humane society dedicated to promoting and protecting the health, safety and welfare of homeless dogs and cats, helping pets stay in loving homes and educating the public about preventing pet overpopulation and homelessness.